Buyer’s Guide: Best Business Process Automation Tools for 2024


Are you stretched thin managing routine tasks while also trying to grow your business? You’re not alone. Many small business owners are often bogged down with day-to-day operational tasks that can eat away precious time. Valuable hours that could be directed towards strategic business growth activities are often spent on administration, data-entry, document approvals, and managing customer queries. Does this sound familiar?

To combat this, more and more companies are turning to business process automation tools to streamline their operations. Why? Because leveraging these tools can free up your team’s time, increase efficiencies, and go a long way in improving accuracy by eliminating potential human error. It’s a win-win!

On a quest to find the best business process automation tools for your business? We are here to help. At Anthem CRM, we understand how crucial the right automation tool can be. Having used many ourselves, we’ve researched and tested numerous automation tools on the market and compiled a list tailored to the unique needs of small businesses in the tech industry.

Quick Look: Top 5 Business Process Automation Tools for 2024

  • ActiveBatch: Known for resource management and scalability.
  • Asana: Simplifies task management and boosts team collaboration.
  • ProcessMaker: Enables business users to design, run, report and improve business processes.
  • KissFlow: An all-encompassing tool for task, project, case, and process management.
  • Hootsuite: Perfect for automating social media management tasks.

Infographic: Quick look at Top 5 Business Process Automation Tools for 2024 - best business process automation tools infographic pillar-5-steps

In this comprehensive buyer’s guide, we’ll take an in-depth look at the best business process automation tools available in 2024, their unique capabilities, and how to determine which solution could be the perfect fit for your business. Stay tuned as we unravel how these tools can transform your business operations and set you on the path to exponential growth.

Top 10 Business Process Automation Tools for 2024

To help you navigate the vast landscape of business process automation tools, we’ve compiled a list of the top ten that are set to make waves in 2024. Let’s dive in.


Features and Benefits of ActiveBatch

ActiveBatch is a low-code platform designed to orchestrate automated workflows. Its event-driven architecture supports various triggers like message queues and emails. It offers flexible task scheduling and bi-directional integrations with systems like ServiceNow. ActiveBatch’s key strength lies in its ability to provision the right resources at the right time, contributing to the scalability of your organization.

Who Should Use ActiveBatch?

ActiveBatch is ideal for businesses looking for a comprehensive solution for process automation that offers flexibility in task scheduling and robust system integrations.


Features and Benefits of Asana

Asana stands out for its simplicity and efficiency. It streamlines project management processes with features like task scheduling, prioritization, and repetitive task automation. Asana also provides robust security measures including SSO, 2FA, and granular permissions, ensuring your business data stays safe.

Who Should Use Asana?

Asana is perfect for businesses of all sizes seeking a user-friendly tool to manage projects and automate repetitive tasks.


Features and Benefits of ProcessMaker

ProcessMaker combines low-code BPM and BPA with generative AI, making process design faster and easier. It aims to streamline time-consuming tasks in seconds, elevating your business productivity to new levels. The platform also offers a range of free trials for a hands-on experience.

Who Should Use ProcessMaker?

ProcessMaker is best suited for organizations requiring scalability and the benefits of artificial intelligence in their business process automation.


Features and Benefits of KissFlow

KissFlow offers a lightweight approach to BPA with over 50 customizable applications for managing various tasks. It also offers SaaS integration with Zapier support and multi-language capability, making it a user-friendly and versatile platform.

Who Should Use KissFlow?

KissFlow is ideal for businesses looking for a lightweight, customizable BPA suite with a user-friendly interface.


Features and Benefits of Hootsuite

Hootsuite offers a unique process automation solution for businesses focused on enhancing their social media presence. This platform allows you to automate social media management tasks, freeing up time for other crucial business operations.

Who Should Use Hootsuite?

Hootsuite is perfect for businesses aiming to streamline and automate their social media management tasks.


Features and Benefits of Basecamp

Basecamp is a popular choice for online collaboration and task tracking. It brings everyone together, making it easier for teams to collaborate, share ideas, and track project progress.

Who Should Use Basecamp?

Basecamp is suitable for businesses that prioritize online collaboration and efficient task tracking.

Comindware Tracker

Features and Benefits of Comindware Tracker

Comindware Tracker is a customizable SaaS platform designed to meet various management needs. Whether you’re managing tasks, projects, or processes, this platform offers a solution.

Who Should Use Comindware Tracker?

Comindware Tracker is best for businesses looking for a customizable SaaS platform to manage their various management needs.


Features and Benefits of Laserfiche

Laserfiche offers innovative solutions for content management. Its AI capabilities help streamline workflows and provide insightful analytics.

Who Should Use Laserfiche?

Laserfiche is ideal for businesses seeking AI-driven solutions for content management and workflow streamlining.


Features and Benefits of Quu

Quu offers unique automation solutions for businesses focusing on content research and marketing. It takes the hassle out of content research, saving you time and effort.

Who Should Use Quu?

Quu is perfect for businesses that focus heavily on content research and marketing and are looking for automation solutions in this area.


Features and Benefits of TrackVia

TrackVia is a mobile workflow management tool with responsive dashboards. It offers real-time data access and centralized control, making it a comprehensive solution for process automation.

Who Should Use TrackVia?

TrackVia is ideal for businesses seeking a mobile workflow management tool that offers real-time data access and centralized control.

Now that we’ve looked at the best business process automation tools available in 2024, it’s time to delve into the role of AI and Machine Learning in business process automation. Stay tuned as we unravel how these technologies can further transform your business operations and set you on the path to exponential growth.

Understanding the Role of AI and Machine Learning in Business Process Automation

After exploring the best business process automation tools for 2024, understand how artificial intelligence (AI) and machine learning (ML) can further enhance these systems. These advanced technologies are not just buzzwords; they are game-changers in the realm of business process automation.

How AI and Machine Learning Enhance Business Process Automation

AI and ML significantly supercharge business process automation by analyzing vast amounts of data, learning from it, and making predictions or decisions without human intervention. This can greatly boost the efficiency, accuracy, and speed of automated processes.

For instance, within our operations at Anthem CRM, we’ve seen automation software integrate seamlessly with various business tools. This creates a cohesive ecosystem that enhances operational efficiency. Furthermore, AI and ML can help automate more complex tasks, enabling businesses to reap even greater benefits from automation.

Having AI and ML in your business process automation toolkit allows you to:
1. Streamline complex processes: AI and ML can handle tasks that are too complex for traditional automation, such as interpreting natural language or processing unstructured data.
2. Improve decision-making: These technologies can analyze data and provide valuable insights, leading to better, data-driven decisions.
3. Enhance customer experience: AI can be used to personalize customer interactions, creating a more tailored experience for each client.

The Future of Business Process Automation with AI and Machine Learning

The future is bright for business process automation as AI and ML technologies continue to evolve. We foresee operations automation software becoming more accessible and user-friendly, minimizing the learning curve and making it easier for businesses of all sizes to leverage their benefits.

The Business Process Automation market is projected to reach $41.8 billion by 2033, according to Statista. This growth is fueled by organizations adopting BPA software to streamline operations and boost productivity. With the integration of AI and ML, these tools will become even more advanced and tailored to specific business needs.

At Anthem CRM, we are excited about this future. As we continue to navigate this rapidly evolving landscape, we are committed to providing our clients with easy-to-use solutions tailored to their unique needs. By leveraging the power of AI and ML in our operations automation, we are helping businesses streamline their operations, boost productivity, and stay competitive in the modern business world.

In conclusion, AI and Machine Learning are not just enhancing the capabilities of business process automation tools; they are reshaping the future of business operations. Therefore, when choosing the best business process automation tools for your business, consider solutions that effectively integrate these advanced technologies.

The Impact of Robotic Process Automation (RPA) on Business Process Automation

In the quest to streamline operations and improve efficiency, the role of Robotic Process Automation (RPA) has become increasingly significant. Let’s take a closer look at what RPA entails and how it complements business process automation.

What is Robotic Process Automation?

Robotic Process Automation, or RPA, is a technology that allows businesses to configure a ‘bot’ to perform tasks traditionally done by humans. It’s akin to having a tireless digital teammate who makes zero errors, handling repetitive tasks with impressive accuracy.

RPA doesn’t necessarily require complex programming or coding skills. As noted in the ClickUp blog, many business process automation tools now offer built-in RPA capabilities, making it easier for non-technical team members to leverage the power of automation.

The primary benefit of RPA is its ability to take care of time-consuming tasks, freeing up your team to focus on more strategic matters. For instance, it can automate tasks like sorting incoming emails, managing inventory levels, or handling data entry tasks.

How RPA Complements Business Process Automation

RPA and business process automation are like two sides of the same coin. While business process automation focuses on streamlining entire workflows and processes, RPA zooms in on specific tasks within those workflows.

RPA complements business process automation by enhancing speed, accuracy, and efficiency. For example, document review and approval processes can be expedited significantly with RPA, reducing the time spent circulating documents among team members for necessary approvals.

Moreover, as Anthem CRM highlights, RPA also enhances security and compliance by automating processes that adhere to regulatory requirements. It provides audit trails, documentation, and controls that demonstrate adherence to relevant regulations, protecting your business and its reputation.

Lastly, RPA contributes to scalability. As your business grows and operations increase, RPA allows your business to handle increased volumes without needing additional manpower. This flexibility lets you expand your operations without worrying about the limitations of manual labor.

In conclusion, while RPA and business process automation each have their unique strengths, they work best when combined. As you explore the best business process automation tools for your business, consider solutions that offer robust RPA capabilities. This way, you’ll be well equipped to automate not just entire processes but also the individual tasks within them, making your operations truly efficient and agile.


Recap of the Best Business Process Automation Tools for 2024

After a thorough exploration, we’ve identified the top 10 best business process automation tools for 2024.

ActiveBatch stands out with its integrated jobs library and advanced scheduling capabilities. It’s an excellent choice for businesses looking to automate complex tasks and workflows.

Asana is a strong contender with its user-friendly interface and robust project management features, making it a favorite among team leaders and project managers.

ProcessMaker shines with its intuitive design and powerful workflow management capabilities, perfect for businesses seeking to streamline their operations.

KissFlow offers robust features and a flexible platform for businesses looking for a tool that can adapt to their evolving needs.

Hootsuite is a top choice for businesses looking to automate their social media management and monitor their online presence effectively.

Basecamp is excellent for businesses seeking a comprehensive project management tool that also offers features for client collaboration.

Comindware Tracker is a top pick for businesses in need of a flexible and customizable workflow automation tool.

Laserfiche offers a robust document management system, perfect for businesses looking to automate their document-centric processes.

Quu is a favorite among content creators, offering automation for content creation and distribution.

TrackVia excels with its high customization levels and user-friendly platform, making it ideal for businesses requiring a flexible and adaptable automation tool.

Final Thoughts on Choosing the Right Business Process Automation Tool

Choosing the best business process automation tools for your business is a strategic decision that can significantly impact your business’s efficiency and operations. The ideal tool aligns with your business goals, is user-friendly, and has robust customer support.

Don’t rush the decision. Take the time to understand your needs and evaluate your options. Consider taking advantage of free trials or money-back guarantees where available to test out different systems.

At Anthem CRM, we understand the importance of choosing the right automation tools for your business. We’ve seen firsthand how a well-chosen tool can streamline operations, improve efficiency, and drive growth. We’re here to help guide you in making this critical decision for your business.

Implementing business process automation is not just about installing software — it’s about integrating a comprehensive strategy into your business operations. With the right tools, you can enhance your processes, realize cost savings, and strengthen your ability to compete.

Here’s to finding the best business process automation tools for your business in 2024 and beyond. Good luck!